📧 Contact Us
Response Time
Monday - Friday: Within 24 hours
Weekend: Responses may take longer
❓ Frequently Asked Questions
How does Photo Swipe - Cleaner work?
Photo Swipe - Cleaner uses a Tinder-style swipe interface to help you quickly clean your photo library. Swipe left to delete unwanted photos, swipe right to keep them. You can review all deleted items before permanent deletion.
Is my data safe and private?
Absolutely! Photo Swipe - Cleaner processes everything on your device. We don't collect personal data, track your photos, or require account registration. Your photos stay completely private and secure on your iPhone.
What cleaning modes are available?
Photo Swipe - Cleaner offers three cleaning modes:
- All Photos: Clean your entire gallery
- Videos: Target large video files taking up space
- Screenshots: Remove text-heavy images and temporary snaps
Can I undo deletions?
Yes! Photo Swipe - Cleaner includes a review screen where you can see all deleted items before permanent deletion. You can also use the undo button to reverse your last action. Deleted photos are moved to your iPhone's "Recently Deleted" album for additional safety.
How much storage can I free up?
The amount of storage you can free up depends on your photo library size. Photo Swipe - Cleaner shows you real-time statistics of how much storage you've freed and calculates your total potential savings. Many users free up several gigabytes of space.
What's the difference between Free and Pro?
The free tier includes 10 swipes so you can try the app. Pro unlocks unlimited swipes across all cleaning modes, allowing you to clean your entire photo library without restrictions.
Does Photo Swipe - Cleaner work offline?
Yes! Photo Swipe - Cleaner works completely offline. All photo processing happens on your device, so you don't need an internet connection to clean your photos.
How do I report a bug or request a feature?
Please email us at escalateapps@gmail.com with detailed information. We value your feedback and actively work to improve the app.
🔧 Troubleshooting
App not loading photos?
- Check that you've granted Photo Library access in Settings
- Go to Settings > Photo Swipe > Photos and select "All Photos"
- Close and reopen the app
- Restart your device if issues persist
Swipe gestures not working?
- Make sure you're swiping horizontally (left or right)
- Check your swipe sensitivity settings in the app
- Try using the action buttons (DELETE, KEEP) instead
- Ensure you're not in the review screen
Storage not updating?
- Storage calculations may take a moment to update
- Try swiping to the next photo
- Check the review screen to see your total freed storage
- Restart the app if the issue persists
Can't delete photos permanently?
- Make sure you have full Photo Library access (not just limited access)
- Go to Settings > Photo Swipe > Photos and select "All Photos"
- Review deleted items in the Review screen before permanent deletion
- Check that you're not in the free tier limit (upgrade to Pro for unlimited)
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